Refund & Cancellation Policy

Last updated: September 12, 2026

This policy explains how cancellations and refunds work for LocalBoost subscriptions. It forms part of our Terms of Service. If you have any question about a charge, write to us first — we will always try to resolve it.

1. Free trial

New eligible accounts receive a 7-day free trial. No card is required to start the trial and you are not charged during it. If you do not subscribe before the trial ends, access simply ends — there is nothing to cancel and nothing to pay.

2. Subscription and billing

LocalBoost Premium is offered at $79 USD per month unless a different price is clearly shown before you purchase. Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. Payments are processed by our checkout providers: Lava.top, and optionally PassimPay for cryptocurrency payments. The price, currency, billing period and accepted payment methods are always displayed on the checkout page before you pay.

3. How to cancel

You may cancel at any time through the support form or by emailing support@localboostbiz.com. Please submit your request before the next renewal date. After cancellation, access normally continues until the end of the period you have already paid for, and no further charges are made.

4. When we refund

We refund in the following situations:

• Billing error or duplicate charge — if you were charged twice, charged the wrong amount, or charged after a valid cancellation, we refund the affected payment in full.
• Service not delivered — if a paid period was not provided, or the service was materially unavailable for a significant part of the period through our fault, we refund the affected period in whole or pro rata.
• Unauthorised charge — if a payment was made from your card without your authorisation, contact us and your provider immediately; we cooperate fully and refund confirmed unauthorised charges.
• Your statutory rights — nothing in this policy limits any refund right you have under mandatory consumer law in your jurisdiction.

Except in the situations above, payments for subscription periods that have already started are generally not refundable, because the service is delivered continuously and our costs are incurred from the moment access is granted. Cancelling stops future charges; it does not automatically refund the current period. We provide a 7-day free trial precisely so that you can evaluate the service before paying — a paid subscription is therefore an informed choice.

5. How to request a refund

Email support@localboostbiz.com (or use the support form) and include:

• the email address on your LocalBoost account;
• the date and amount of the charge;
• the payment method or provider used (Lava.top or PassimPay);
• a short description of the problem.

We aim to reply within 2 business days. If your request is approved, the refund is issued to the original payment method through the provider that processed it. Depending on the provider and your bank, the money usually appears within 5–10 business days; cryptocurrency refunds are returned to the same wallet address where technically possible.

6. Chargebacks

If you believe a charge is wrong, please contact us before asking your bank or provider for a chargeback — most issues are resolved faster this way. We may suspend an account while a disputed charge is being investigated.

7. Changes to this policy

We may update this policy as the service evolves. The current version is always published at localboostbiz.com/refund with a new “Last updated” date.

8. Contact

Questions about billing, cancellation or refunds: support@localboostbiz.com — see also our contact page.